Ashly's Nails

πŸ’… Beauty & Spa Β· Dallas

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

9%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverBilling & ChargesFrom Google Reviews
Jul 25, 2026

The customer was overcharged for a gel pedicure service.

NeverCustomer ServiceFrom Google Reviews
Jan 21, 2026

Staff refused walk-in service despite advertising availability.

NeverStaff BehaviorFrom Google Reviews
Mar 9, 2025

Staff member refuses service due to customer preference for nail shape.

NeverStaff BehaviorFrom Google Reviews
Mar 9, 2025

Staff member created a hostile environment for the client.

NeverStaff BehaviorFrom Google Reviews
Mar 7, 2025

Staff member failed to follow instructions and was unprofessional.

NeverCustomer ServiceFrom Google Reviews
Feb 5, 2025

Staff was rude and ignored customer preferences for nail shape.

NeverStaff BehaviorFrom Google Reviews
Feb 1, 2025

Staff members are rude and do not recognize long-term customers.

NeverStaff BehaviorFrom Google Reviews
Feb 1, 2025

Staff member displayed unprofessional and rude behavior toward the client.

NeverCustomer ServiceFrom Google Reviews
Jul 17, 2023

Long wait time and poor customer service from staff

NeverWait & DelaysFrom Google Reviews
Jul 3, 2023

Customer waited forty minutes past their scheduled appointment time.

NeverCustomer ServiceFrom Google Reviews
Aug 12, 2022

Staff refused service after customer requested clarification on nail design.

NeverCleanliness & HygieneFrom Google Reviews
Jan 27, 2022

Unsanitary conditions, unprofessional staff, and damaging nail removal techniques.

NeverBilling & ChargesFrom Google Reviews
Feb 3, 2021

Technician ignored instructions and failed to apply the promised discount.

NeverCustomer ServiceFrom Google Reviews
Oct 31, 2020

Nail technician lacked sufficient training and performed poor quality work.

NeverCustomer ServiceFrom Google Reviews
Oct 17, 2020

Technician caused physical injury and staff displayed poor customer service.

NeverProduct / Service QualityFrom Google Reviews
May 11, 2020

Nail stones fell off shortly after application and service options limited.

NeverBilling & ChargesFrom Google Reviews
Oct 11, 2019

Inconsistent pricing and poor nail quality

NeverCleanliness & HygieneFrom Google Reviews
Sep 16, 2019

Unlicensed staff and improperly sterilized tools used during nail service.

NeverCustomer ServiceFrom Google Reviews
Aug 1, 2019

Poor quality gel application and physical injury to cuticles during service.

NeverWait & DelaysFrom Google Reviews
Sep 1, 2018

excessive wait times and poor customer service regarding appointment scheduling

Business reply on Google

I’m so sorry what happened , but it is better to have an appointment because there is a long wait for walkins . It won’t happen again give us a second chance . I’m so sorry 😞