π Beauty & Spa Β· Dallas
total experiences
replied on google
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The customer was overcharged for a gel pedicure service.
Staff refused walk-in service despite advertising availability.
Staff member refuses service due to customer preference for nail shape.
Staff member created a hostile environment for the client.
Staff member failed to follow instructions and was unprofessional.
Staff was rude and ignored customer preferences for nail shape.
Staff members are rude and do not recognize long-term customers.
Staff member displayed unprofessional and rude behavior toward the client.
Long wait time and poor customer service from staff
Customer waited forty minutes past their scheduled appointment time.
Staff refused service after customer requested clarification on nail design.
Unsanitary conditions, unprofessional staff, and damaging nail removal techniques.
Technician ignored instructions and failed to apply the promised discount.
Nail technician lacked sufficient training and performed poor quality work.
Technician caused physical injury and staff displayed poor customer service.
Nail stones fell off shortly after application and service options limited.
Inconsistent pricing and poor nail quality
Unlicensed staff and improperly sterilized tools used during nail service.
Poor quality gel application and physical injury to cuticles during service.
excessive wait times and poor customer service regarding appointment scheduling
Business reply on Google
Iβm so sorry what happened , but it is better to have an appointment because there is a long wait for walkins . It wonβt happen again give us a second chance . Iβm so sorry π