Asiana Airlines Cargo

Customer experienced a twelve hour wait with unhelpful staff.

The business denies restroom access to drivers during long wait times.

Excessive wait time at the warehouse for cargo pickup

Lack of restroom facilities and disrespectful treatment of truck drivers.

Customer experienced a ten hour wait for cargo loading

The facility lacks restroom access for delivery drivers.

Lack of restroom facilities and long wait times for cargo pickup

staff ignored customer at the counter for five minutes