π³ Finance & Insurance Β· Chicago
total experiences
replied on google
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Bank creates unnecessary hurdles for accessing personal funds.
Business reply on Google
We are disappointed to hear your frustration. Your funds should never be hard to access, and we would like to look into this further. Please give us a call at 800-236-8866 when you have the opportunity. We would love the opportunity to make this right.
Bank closed the customer account without providing a reason
Business reply on Google
We are disappointed to hear that you are frustrated with your account closing, Dejha. We always want you to have clarity on any of the changes that occur in your account. Please give us a call at 800-236-8866 or schedule a meeting with your local banker and we can help you out. We hope you give us a chance to rectify this.
Bank failed to locate deposited funds until legal counsel intervened
Bank staff displayed unprofessional behavior and treated customers with suspicion.
The branch manager displayed unprofessional behavior.
Customer experienced discriminatory treatment by staff at the bank branch.
unprofessional conduct by the branch manager and staff
Bank employee displayed a poor attitude toward a potential customer.