✈️ Airlines · Chicago
total experiences
replied on google
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Staff charged unexpected additional fees despite prior agreement to keep ticket open.
Ground staff failed to disconnect the GPU and lost passenger food.
Business reply on Google
Hello Davko 83, thank you for your feedback. We care about your experience as a customer and would greatly appreciate an opportunity to speak with you directly about your recent interactions. To discuss further, please email us directly at [email protected]. We look forward to speaking with you.
The business failed to honor the agreed upon pricing.
Receptionist staff provided poor and discriminatory service to customers.
Business reply on Google
Hello Nosho, thank you for your feedback. We care about your experience as a customer and would greatly appreciate an opportunity to speak with you directly about your recent interactions. To discuss further, please email us directly at [email protected]. We look forward to speaking with you.
Inconsistent and unexplained pricing for aviation services.
Excessive fee charged for a short pickup duration
Staff refused to clean windshield and charged a drop off fee.
Excessive fees charged for engine heater service.
rental cars were not ready despite advance notice