Atlantic Nails
💅 Beauty & Spa · San Antonio
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Poor quality dip application caused nails to break prematurely.
Staff communication barriers and unprofessional behavior led to service cancellation.
Staff displayed dismissive attitude and unprofessional behavior toward the customer.
Rude staff provided rushed and poor quality nail service.
Nail technician failed to follow instructions and refused immediate correction.
Poor quality nail service and unprofessional staff behavior.
poor nail filing and lack of hand washing before top coat
Customer overcharged for nail services and denied promised redo.
Business reply on Google
Hello Darrell, you had gone somewhere else to get your acrylics done, and when you came to our salon you requested a tech that only does gel nails. We thought you wanted gel so we took off your set. We realized our mistake and only charged for the gel, which is only $40, and said that we would give you a discount for the next time you get your nails done. We only charged you for the gel manicure. You asked for your nails to be done for free, but we could only offer a discount on your next service.
Technician performed poor quality nail repair and was unprofessional.
Nail design quality was poor and customer was overcharged for redo.
Manicure polish chipped and lifted within twenty-four hours of application.
The business charged significantly higher prices than the advertised package rates.
Business reply on Google
Please have your friend with the acrylic new set with white gel coffin shape come in and we will fix them or redo them, if she is not satisfied. Or have her come in when it is time for a fill. We want to make it right for her.
Technician applied excessive powder resulting in chunky, bubbly, and painful nails.
The manicure was performed poorly with unevenly clipped nails.
Technician removed too much eyebrow hair during a waxing service.
Long wait times and poor service resulting in physical injury
Staff acted unprofessionally and spoke rudely after a service error.
Nails began chipping and falling off nine days after service.
Long wait time and unclean seating area at appointment.
Technician was distracted and applied nail products incorrectly.