Atrium Health Mountain Island Emergency Department

Patient received an excessive bill for minimal emergency services rendered.

Patient discharged prematurely while experiencing severe medical symptoms and lack of…

Staff and doctor provided dismissive care and long wait times.

Staff made derogatory comments and used unprofessional language in front of patients.

staff struggled to insert an IV and were unprofessional

Patient received inadequate medical attention and monitoring for respiratory distress.

Patient waited ninety minutes without receiving medical attention for severe pain.

patient received unexpected bills for poor quality emergency services

excessive wait time for urgent post-operative bleeding care

Receptionist provided false information and refused to check in patients

Staff provided poor care and failed to follow proper medical procedures.

Nurse refused medical treatment and ordered patient off the property.

Doctor ignored patient input and falsified medical records regarding symptoms.

Staff exhibited unprofessional behavior, inappropriate comments, and dismissive…

Medical staff were impatient and dismissive of patient symptoms.

Patient received a traumatic and incorrect lung cancer diagnosis.

Doctor provided inaccurate documentation and failed to address patient concerns.

Medical staff misdiagnosed a heart attack as intestinal gas

Emergency department failed to diagnose walking pneumonia during visit

Excessive billing for unwanted and unauthorized medical testing