Austin Motor Inn

Staff refused early check-in despite prior confirmation and availability.

Night shift employee exhibits unprofessional behavior and poor customer service.

Staff displayed rude behavior regarding the hotel check-in policy.

Front desk refused room access without the primary guest present.

The hotel room was infested with bed bugs.

Hotel failed to provide cleaning supplies for an overflowing toilet.

The hotel shower is not functional.

The hotel has bed bugs, safety concerns, and unhelpful staff.

Manager refuses to return the customer's security deposit.

Staff was disrespectful and guest was forced to vacate paid room

The room was dirty and staff failed to address complaints.

unauthorized charge for smoking after checkout

Staff refused valid payment methods and exhibited unprofessional behavior.

The hotel room was dirty with stained and unwashed bed sheets.

Room contained damaged linens and lacked a secure environment.

dirty rooms and unprofessional staff behavior

The hotel is dirty and unsafe with suspicious individuals present.

Unsafe environment with dirty, damaged rooms and poor security measures.

Rude staff and inadequate housekeeping services provided during stay.

inaccurate billing, poor service, and security issues with room doors