Auto Service Experts
🚗 Auto & Repair · Chicago
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff member was unprofessional and yelled at the customer over parts.
Staff failed to honor appointment time due to lunch break
Incomplete vehicle alignment service and poor communication from management.
The shop failed to schedule service and provided poor communication.
Staff displayed poor customer service and indifference toward scheduling an appointment.
The business lacks certified mechanics for complex vehicle repairs.
The staff member was rude during a phone inquiry.
Staff member was rude and dismissive during the service process.
The business was unable to perform the requested vehicle alignment.
The shop overcharged for parts and used vehicle type as justification.
Mechanic failed to fix vehicle and lost a car part
Poor repair work led to engine failure and additional vehicle damage.
The business charged for alignment services that were not performed.
Vehicle engine failed after inspection and shop refused to reassemble it
business refused service after confirming appointment and incurring towing costs
mechanics replaced parts unnecessarily and lost engine components
Technician installed incorrect part and refused to provide a refund.
The business increases quoted prices upon arrival and causes long wait times.
shop failed to repair fuel pump issue despite charging for service
Mechanics were drinking alcohol while working on vehicles.