AVIS RENT A CAR

Avis canceled a confirmed vehicle reservation without providing an alternative.

Customer waited an hour but could not receive a reserved vehicle.

Staff failed to provide the reserved vehicle type.

Vehicle provided did not match reservation and had insufficient charge.

Company misrepresented vehicle features, return location, and added unauthorized charges.

The rental company had no vehicle available despite a confirmed reservation.

Staff provided incorrect toll information and overcharged the final rental bill.

Staff served another customer out of turn despite earlier arrival.

Rude staff member refused service and denied a reserved rental car.

The customer service is rude and slow.

The staff member was rude and unhelpful to customers.

Staff member was unhelpful and distracted by personal phone calls.

The customer service representative was rude to the customer.