π¬ Entertainment Β· San Antonio
total experiences
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VIP seating area restricted movement and lacked expected amenities for price
Security staff treated customers with disrespect and rudeness.
Staff used aggressive verbal threats and displayed unprofessional behavior toward patrons.
Security failed to provide medical assistance and exhibited aggressive, unprofessionalβ¦
The venue significantly delayed the concert date and restricted artist fan interaction.
Security staff were aggressive, used slurs, and the venue lacked ventilation.
VIP service was rude and lacked promised early access benefits.
Performer arrived an hour late and did not perform live.
unprofessional security staff and high prices for water
Security guard performed inappropriate physical contact during a pat-down search.
Customer alleges physical assault by venue security and management staff.
Customer denied re-entry after ticket purchase and overpriced drinks.
VIP upgrade provided poor value and rude staff interaction
Poor lighting and lack of staff intervention regarding intoxicated patrons.
Delayed concert start, uncomfortable seating, and unaddressed disruptive audienceβ¦
poor sightlines due to seating layout and mandatory card payment policy
Staff denied entry to VIP seating despite valid ticket possession.
Poor management and unfair treatment regarding VIP seating and bottle service.
Venue lacked air conditioning and experienced significant delays in seating patrons.
Staff member was physically aggressive and rude to a customer.