B & M Automotive
🚗 Auto & Repair · San Antonio
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The business failed to properly diagnose the vehicle issue.
Business reply on Google
We did our due diligence in diagnosing the issue. We had multiple pieces of evidence pointing to transmission failure that wasn’t just codes. We felt that further diagnostic time was not necessary and would have been taking advantage of you. You were also not charged for your visit but did get the diagnostic expertise from two master technicians with over 80 years in the business. We did our best to help you with your current situation and doing what we felt was unnecessary diag time and then charging you for that would have been wrong. That is not the kind of shop we are.
New owner provides poor communication and overpriced services.
Brake repair failed to resolve the pedal issue after payment.
Mechanic failed to diagnose and fix coolant leak after multiple repairs.