B&M Nails

πŸ’… Beauty & Spa Β· Houston

NeverAbsolutely not. I’d never go back, buy again, or use them again.
9

total experiences

11%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
10 days ago

Staff were rude and the pedicure chair was non-functional.

Business reply on Google

Thank you for visiting! We are waiting for your next service with us again!! ❀️❀️

NeverStaff BehaviorFrom Google Reviews
Oct 1, 2024

Staff were rude and attempted to charge extra for basic services.

NeverCustomer ServiceFrom Google Reviews
Jun 14, 2024

Staff member handled daughter's nail roughly during service.

NeverCleanliness & HygieneFrom Google Reviews
May 23, 2022

pedicure tools were not sanitized or new from a package

NeverBilling & ChargesFrom Google Reviews
Nov 29, 2019

Business refused to honor a gift certificate after service was performed.

NeverProduct / Service QualityFrom Google Reviews
Oct 11, 2018

Nails began falling off two days after the service.

NopeCustomer ServiceFrom Google Reviews
Jul 17, 2018

Technician provided poor quality manicure and displayed unprofessional behavior.

NeverStaff BehaviorFrom Google Reviews
Jun 14, 2018

Staff caused physical injury and refused to provide management contact information.

NeverCustomer ServiceFrom Google Reviews
Aug 12, 2015

Improper nail trimming caused skin damage and a foot infection.