B. Lovely Nail Spa
💅 Beauty & Spa · Hilliard
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Customer did not receive the paid deluxe foot massage service.
Business reply on Google
"Hi Danae Thank you for sharing your feedback. We are sincerely sorry that your deluxe foot massage did not meet your expectations and that your discount was not applied. We take complete accountability for this oversight. Our loyal customers are the foundation of our business, and we want to ensure you receive the level of care you deserve. Please reach out to us at your earliest convenience so we can address this for you."
staff insulted the customer after a failed manicure service
eyebrow waxing service failed to remove hair and caused skin irritation
Nails are mismatched, lopsided, and incorrectly shaped by the technician.
The pedicure service resulted in dirty and poorly painted feet.
The final price charged was significantly higher than the expected amount.
Technician caused physical injury and provided poor quality nail services.
Rushed service and rude staff make for an uncomfortable experience.
Customer experienced long wait times and alleged discriminatory service practices.
Nail technician provided poor quality, uneven, and rushed nail service.
The salon uses unsanitary tools and provides poor quality nail services.
staff made discriminatory and derogatory comments about customers
Inaccurate pricing and rude staff regarding unexpected service charges.
Staff displayed rude behavior and lied about employee availability.
Staff exhibited discriminatory and judgmental behavior toward the customer.
Inconsistent pricing, poor service quality, and unprofessional staff behavior.
Gel polish peeled prematurely and staff refused to fix the issue.
Nails fell off prematurely and salon refused promised free repair
Technician performed poor nail work and exhibited rude behavior.
Gel polish peeled twice due to faulty UV lamp equipment.