Balkan Travel & Entertainment
✈️ Airlines · Philadelphia
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The agency failed to respond to multiple phone inquiries.
Business reply on Google
We are closed because we are on vacation. Sorry but we can’t answer phone calls while we are on vacation out of the country.
Customer service representative was rude and unprofessional during a phone call.
Business reply on Google
Anxhela we have been in the business for a long time and we pride ourself for customer service. If we were in the phone with someone else we have to finish the conversation with the client that we were on the phone first. Also we can't accept a rude language use if you as a customer decide to talk that way. We serve a large customer base that appreciate our services.