Ballantyne Village

Customer felt unwelcome at a funeral event held at the venue.

The parking lot and entrance area are too cramped for vehicles.

Management and security were unavailable to assist with a stolen phone.

Loud music from hotel prevented sleep until early morning hours.

Security guard denied parking access and used discriminatory language toward customer.

The parking situation is awkward and poorly designed.

Card reader malfunctioned and staff provided no assistance

The location is perceived as unsafe during nighttime hours.

Difficult traffic flow and access to the business location.

The boutique shops lack interesting offerings and have an uncomfortable atmosphere.

The service was excessively slow despite the low customer volume.

Valet service damaged vehicle and management denies responsibility.

Inadequate parking, cramped theater seating, and small, unreliable elevator.