Base Coat Nails

πŸ’… Beauty & Spa Β· Philadelphia

Nope to NeverBetween really bad and never again.
11

total experiences

9%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NoCustomer ServiceFrom Google Reviews
Jan 2, 2026

The nail technician provided unsatisfactory service for one customer.

NeverProduct / Service QualityFrom Google Reviews
Dec 3, 2025

Nails were bumpy, unevenly sized, and overpriced.

NeverCustomer ServiceFrom Google Reviews
Dec 1, 2025

The service was slow and the pricing was inconsistent for quality.

NeverCustomer ServiceFrom Google Reviews
Jun 15, 2025

The nail application was poorly executed and improperly sized.

NeverCustomer ServiceFrom Google Reviews
Jun 7, 2025

The salon refused to perform the scheduled nail refill service.

NeverCustomer ServiceFrom Google Reviews
Mar 8, 2025

Customer repeatedly denied service despite posted business hours.

NeverCustomer ServiceFrom Google Reviews
Feb 25, 2025

poor quality gel manicure and pedicure application

Business reply on Google

I’m so sorry for your bad experience today ! We offer full refund whenever clients are not happy with service without any further questions . Please contact 215-960-5231 for full refunds .we offer refund by cash, Zelle and Venmo .please contact us at 215-960-5231.our manager will Give you full refunds.we are sorry and we valued your service

NeverBilling & ChargesFrom Google Reviews
Jul 3, 2023

Business quoted inaccurate prices and engaged in aggressive, unprofessional behavior.

NopeWait & DelaysFrom Google Reviews
Apr 14, 2023

Excessive wait times and rising costs for nail services.

NeverBilling & ChargesFrom Google Reviews
Apr 13, 2023

The business overcharged and used unauthorized acrylic products on nails.

NeverCustomer ServiceFrom Google Reviews
Nov 29, 2022

Staff failed to honor a scheduled appointment due to poor communication.