Bat Truck & Trailer Repairs
🚗 Auto & Repair · Columbus
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The business installed different tires than the ones requested by customer.
The business charges expensive prices for truck and trailer repairs.
The business owner was rude and unprofessional toward the customer.
Owner repeatedly increases labor prices and maintains a disorganized facility.
The shop charges excessive fees for minor labor work.
The business overcharges for services and has poor communication.
The staff displayed a poor and unprofessional attitude.
The shop provides low quality tires and poor customer service.
Mechanic failed to remove radiator cover causing engine overheating and damage
staff members were disrespectful and insulting to the driver
Business reply on Google
You came with the wrong parts with your own diagnostic.. told us to replace your slack adjuster,when we opened the job we found the slack adjuster bracket is bad... you asked us to put it back together...we did...FREE of charge..you left .you came back next day... with the bracket.. I took many jobs...I told your driver... I don't have time to do it today.. you guys got angry... went to Google. To have a bad revew on us as a revenge... we said nothing to you or to your driver anything other than we busy today .. we can't do your job (today) ... we are very busy shop. ..
The business provided disrespectful service and charged extra fees.
Business reply on Google
You are a lier.. we worked 2 hours yesterday on your truck and 2 hours today... we were wonderful all the time until the moment you see your bill for 3 hours work..you lost your mind... we do not work for free.. ask me for estimate before I do the job...always..
discriminatory behavior and repeated failure to repair truck king pins
Business reply on Google
Number one, you are not my regular customer, you come here once every 2 years, however we do appreciate any customer it doesn't matter who he is , number tow you are lieng and making stuff up,you got angry because you want me to rotate your tire after hours, I can't keep my mechanic after 6 to satisfy your unreasonable needs, number 3. I have 6 mechanics in my shop and the best ones in columbus, enough to finish your job same day, not waiting for a week to finish your job.
The customer experienced poor service during their last visit.
Business reply on Google
When you come here and insult my employees and use f words, do not expect them to be nice with you,
excessive wait times and failure to follow first come first served
Business reply on Google
On Saturdays we are very busy on mechanic jobs,and we have one bay for tires and oil changes,if you need mechanic job,waiting time is longer than normal days,and no special treatment for any customers, the customers came after you they were tires and oil changes customers, which alot faster than mechanic customers
staff displayed disrespectful and discriminatory behavior toward the customer
The business charged significantly higher prices than advertised for parts.