Baylor Scott & White Urgent Care
🩺 Health & Wellness · Austin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Clinic staff failed to provide necessary prescriptions for required medications.
Business reply on Google
We value all feedback and appreciate you taking the time to share these concerns. If you could submit your information to us here, https://bit.ly/ContactUsBSWHealth, we would like to have the appropriate representatives look into these concerns.
Long wait times due to insufficient check-in staff.
Business reply on Google
Hi, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWHealth, we’d like to have a representative look into this further.
clinic requires unnecessary paid pre-treatment visits not covered by insurance
Business reply on Google
Hello, we value all feedback and appreciate you taking the time to share these concerns. If you could submit your information to us here, https://bit.ly/ContactUsBSWHealth, we would like to have the appropriate representatives look into these concerns.
Urgent care staff failed to assess head injury and pushed unnecessary tests.
Business reply on Google
Hello, we value all feedback and appreciate you taking the time to share these concerns. If you could submit your information to us here, https://bit.ly/ContactUsBSWHealth, we would like to have the appropriate representatives look into these concerns.
Patient experienced excessive wait times and poor coordination for blood draws.
Business reply on Google
Hi Dave, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a representative look into this further.
Patient received no medical assistance after a three hour wait.
Staff failed to provide medical assistance or clear communication for stomach pain.