Bishop Arts Hotel
🏨 Hotels & Travel · Dallas
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
inaccessible support, entry code issues, and poor room maintenance
Room had mold and a severe water leak from the ceiling
Business reply on Google
Hi Amy, I think you left a comment for the wrong place. We are Bishop Arts Hotel and you stayed at the old Church property on Zang…called The Bishop Arts Hotel by BlueLofts. Sorry they didn’t treat you well.
Hotel owner denied access to a confirmed room reservation.
Hotel canceled prepaid booking and refused to assist customer upon arrival.
Hotel had bugs, poor air conditioning, and weak water pressure.
Hotel lacks parking, is unclean, and smells of marijuana smoke.
Multiple maintenance issues and poor room conditions reported.
Hotel cancelled reservation four days before the scheduled arrival date.
Business reply on Google
We are sorry to see this review and unfortunately it does not reflect an accurate account of Mr Cobacho's booking. Mr Cobacho was contacted 7 days prior to his arrival. We informed him that the room he booked was needing to undergo plumbing repairs on the date of his booking. He was offered an upgraded suite as an alternative but he declined. Booking.com secured him another location. His booking with us started on April 12 which is still 5 days from now.
Broken door lock, poor cleanliness, and unresolved billing dispute.
Broken bathroom sink, thin walls, and disruptive guests in the room.
The hotel has an inflexible refund policy for late cancellations.
Hotel rooms had maintenance issues, mold, and lack of staff support.
Unsanitary room conditions, broken wifi, and poor customer service communication.
Poor room maintenance, missing amenities, and lack of parking or reception.
room smelled strongly of marijuana and management refused a refund
payment processing failure prevented booking of hotel suite
Staff refused to assist with booking and repeatedly hung up
Inadequate furniture, broken appliances, and unfulfilled promises of repair.
Hotel room was unsanitary and lacked adequate security measures.
The hotel room was unclean and lacked functional amenities and parking.