BJ's Wholesale Club

Bakery employee exhibits rude and discriminatory behavior toward customer.

Store refused to honor membership promotion without physical card present.

Store hours were inaccurate and staff provided poor customer service

Significant delivery delay and lack of support for large order

meat department staff failed to provide service for thirty minutes

Contaminated gasoline caused significant vehicle repair costs.

Employee physically harassed customer and touched personal belongings without consent.

Staff refused to provide medical assistance after a customer fall.

The business failed to provide the promised store credit incentive.

Mobile ordering system failures and lack of deli staff

Staff members at the membership desk were rude and unprofessional.

Poor customer service and inefficient return process for online order issues.

Employee failed to inform customer about snack bar closure during lunch.

The bakery failed to fulfill and retain a custom cake order.

insufficient cashier staffing leads to long checkout wait times

Manager was unhelpful and ignored a request for assistance.

Rotten produce and lack of staff assistance at the snack bar.

Bakery failed to prepare a pre-ordered cake by the pickup time.

Gas was stolen from the customer's vehicle in the parking lot.

Customer was left on hold for twenty-three minutes without updates.