Black Label Auto Repair
🚗 Auto & Repair · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Incorrect windshield installed and overcharged for the part
Business reply on Google
Good afternoon sir if you would you like to give us a call we don’t even do windshield replacement and have never serviced you nor have been in contact with you please call us to figure this out (940/368/4846) We would appreciate the removal of this review since it most likely is not our company that has done this work for you
Vehicle returned in undriveable condition after expensive and incomplete repair work
Business reply on Google
We’re sorry you feel dissatisfied. To clarify a few facts for anyone reading: Work was performed based strictly on what was authorized, invoiced, and paid for. Additional mechanical issues mentioned (fuel injector,) were not part of the original repair scope and were discovered later. The vehicle was test driven and accepted at delivery. We also offered to address specific concerns that were directly related to the agreed work. We do not claim BBB accreditation, and BBB accreditation is optional, not a requirement to operate. We’ve attempted to assist and communicate repeatedly, but harassment via repeated calls from different numbers and threats are not appropriate. At this point, further communication will need to be handled through proper legal channels if pursued. We stand by the work completed within the original agreement and wish you the best moving forward.