🏋️ Fitness & Gyms · Chicago
total experiences
replied on google
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Multiple cable machines are out of service for an extended period.
Business reply on Google
Hi Vero, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience caused by the equipment downtime. We understand how important access to our cable machines is for our members’ workout routines. We want to assure you that repairs are actively being addressed. A technician is currently on-site working through multiple equipment repairs, including several of the cable machines. While some repairs have taken longer than we would like due to parts availability and service scheduling, resolving these issues is a top priority for our team. Which they are being taken care of We appreciate your patience and understanding as we work to restore all equipment to full operation. If you have any additional concerns, please feel free to speak with a member of our management team during your next visit. Thank you for being a valued member of Blink Fitness Midway.
half of the gym equipment is broken and poorly maintained
Business reply on Google
Hi Boomer, we’re sorry to hear about your experience and understand your frustration. We know the equipment issues impacted many of our members, and we appreciate your patience while repairs were being completed. We’re pleased to let you know that the machines have now been fixed and are back up and running. We hope you’ll stop by again and give us another chance to provide the experience you deserve. Thank you for your feedback.
broken gym equipment remains unrepaired for an extended period
Business reply on Google
Hi Steve, Thank you for your feedback and for recognizing the cleanliness of our club. We understand the frustration caused by equipment downtime and apologize for the inconvenience. Please know that repairs are not intentionally delayed, and our team works closely with technicians and parts suppliers to get equipment back in service as quickly as possible. In fact, repairs are currently being completed on several machines as we continue working to improve equipment availability for our members. Regarding the music volume, we appreciate you bringing it to our attention. We have reviewed and adjusted the volume levels to ensure they remain at an appropriate level while still maintaining an energetic workout environment. Thank you for your patience and for being a valued member of Blink Fitness Midway. We appreciate your feedback as we continue to improve the member experience. 💙💚
Multiple gym machines have been broken for several months.
Business reply on Google
Hey Pedro Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience caused by the equipment downtime. We understand how important access to our cable machines is for our members’ workout routines. We want to assure you that repairs are actively being addressed. A technician is currently on-site working through multiple equipment repairs, including several of the cable machines. While some repairs have taken longer than we would like due to parts availability and service scheduling, resolving these issues is a top priority for our team. We appreciate your patience and understanding as we work to restore all equipment to full operation. If you have any additional concerns, please feel free to speak with a member of our management team during your next visit. Thank you for being a valued member of Blink Fitness Midway.
Membership cancellation process is excessively difficult to navigate
gym equipment is broken and not being repaired
Business reply on Google
Thank you for bringing this to our attention—we completely understand how frustrating it is when equipment isn’t available, especially when you rely on it for your workouts. We want you to know that machine repairs are actively being worked on, and we’re continuing to follow up to get everything back up and running as quickly as possible. Your experience in the gym matters to us, and this is not the standard we aim to provide. If there’s a specific machine you’ve been missing, feel free to let us know so we can share any updates we have. We truly appreciate your patience and your feedback—it helps us improve. — Blink Midway Team
multiple gym machines have been broken for an extended period
Business continued charging membership fees after formal cancellation.
business continues charging fees after membership cancellation
gym equipment is frequently broken and staff are unhelpful
Gym equipment is broken and water filter maintenance is overdue.
Gym has poor cleanliness and unprofessional staff behavior.
The gym opened late and lacked proper management presence.
Difficulty canceling membership and unexpected hidden fees charged by staff.
Gym equipment has remained broken for several months.
limited operating hours and insufficient weight training equipment
The gym makes the membership cancellation process difficult and restrictive.
gym membership cancellation policy requires payment for two additional months
Difficulty canceling membership and resolving billing disputes with the business.
gym requires in-person cancellation of membership