💅 Beauty & Spa · Charlotte
total experiences
replied on google
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Appointment canceled without explanation or deposit payment method.
Business reply on Google
Hi, we emailed you back to inform you that we aren’t taking new clients at the time. We are fully booked and the appointment was able to be made due to a system error on our side. We apologized for the inconvenience and you were never charged a deposit fee. We are glad you found another location to service you. Enjoy.
Nail salon failed to provide service and did not refund deposit.
Nail salon blocked customer after forgetting appointment and not responding
Technician stole $20 deposit after cancelling appointments and ignoring refund requests.
Charged for unbooked services and denied refund for incorrect service
Unsanitary nail practices, poor quality work, and excessive wait time.