💳 Finance & Insurance · 10040 E Washington St · Indianapolis
total experiences
replied on google
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Bank rejected payments and placed excessive holds on account funds.
Business reply on Google
Thanks for reaching out to us, Jen. We’re very sorry to learn of the difficulties you've faced. We'd appreciate the opportunity to learn more, and better assist with your concerns. If you wish to further discuss, please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team
Bank places excessive seven day holds on recurring check deposits.
Business reply on Google
Thanks for reaching out to us regarding your recent experiences, Sabrina. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team
Staff refused to assist customer while waiting in line
Business reply on Google
Thanks for reaching out to us regarding your recent branch experience, Jason. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team
Customer experienced unnecessary wait time due to inefficient staff assistance.
Business reply on Google
Thanks for reaching out to us. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team
Inaccurate online statements and unhelpful, rude customer service staff.