🏋️ Fitness & Gyms · Flushing
total experiences
replied on google
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The gym air conditioning is ineffective causing poor ventilation and odors.
Gym membership terminated without a prorated refund after a dispute.
aggressive behavior and poor gym etiquette from other members
Staff misled customer about cancellation policy and charged extra fees.
Gym equipment is dangerous and facility maintenance is poor.
The gym failed to secure personal belongings from theft.
Customer items were stolen and staff were dismissive of the incident.
Business reply on Google
Hi Vivian, I'm sorry to hear you lost some items while using our facility, However one of our policies here is that ALL members are required to bring a lock if you're going to use the locker room. This was all stated in a contract that everyone who uses the facility are required to sign before entrance. I hope you find your lost items! Feel free to reach out if you have any further concerns.
Gym demanded additional payment despite an active annual membership.
Business reply on Google
Hi Jaime, I do apologize if you were in any way disappointed with your visit here. We do offer members to freeze accounts. If you are going away for a period of time, It is however 25$ charge to freeze and unfreeze, which comes out to a total of 50$
The fitness center has dirty and outdated equipment mats.
Staff members were rude and membership was terminated without clear reason.
gym equipment is poorly maintained and frequently out of order