🍽️ Restaurants · Dallas
total experiences
replied on google
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Slow service and a customer slip and fall accident occurred.
waiter failed to greet or take order for twenty minutes
Business reply on Google
Sorry to hear about your experience. We understand your frustration and apologize that we missed the opportunity to serve you. We'd appreciate the chance to learn more about your visit. Please reach out to Frank at [email protected] so we can review what happened.
servers ignored customers for fifteen minutes
Business reply on Google
Sorry to hear about your experience. Being left unacknowledged while waiting to be served is not the level of hospitality we expect from our team. Please reach out to Steve at [email protected] so we can get more details and address this properly.
Staff failed to deliver orders and manager refused to resolve issue.
Business reply on Google
We're sorry to hear about your experience. Based on your review, it sounds like there may have been confusion with order delivery, but food and drinks are assigned to table numbers, not guests' appearances. We serve guests from all backgrounds every day, and we take concerns of this nature seriously. We'd like to better understand what occurred, especially regarding the missing items and interaction with management. Please contact Steve at [email protected] with additional details so we can review the situation further.
Incorrect billing charges and poor staff service during the visit.
Business reply on Google
Sorry to hear about your experience. The service, billing concerns, and interactions you described are not the standards we expect from our team. Please reach out to Steve at [email protected] so we can review the details of your visit and address your concerns properly.
Long wait times and poor service from staff and management.
Business reply on Google
Sorry to hear about the food quality and service issues, that’s not the experience we want for our guests. Please reach out to Steve at [email protected] so we can get more details and address this properly.
The food quality was poor and tasted unpleasant.
Business reply on Google
Sorry to hear the food missed the mark, that’s definitely not what we aim for. We’re glad the bartender took good care of you. Please reach out to Steve at [email protected] so we can get more details and make this right.
Excessive noise levels and incorrect food order delivery
Poor staff response to a violent incident and cold food served.
Staff accused customers of non-payment and refused to verify via cameras.
Long wait times, incorrect order, and discriminatory behavior by management.
Business reply on Google
We’re very sorry about your experience. The delays, incorrect food, and lack of attentiveness are not acceptable. Please reach out to Steve at [email protected] so this can be reviewed thoroughly and followed up with you directly.
Long wait times and unprofessional, discriminatory behavior by restaurant staff.
Business reply on Google
We are sorry to hear this. Please reach out to Steve at [email protected] so this can be reviewed thoroughly and followed up with you directly.
long wait for drinks and poor service quality
Business reply on Google
We’re glad you enjoyed the music, but the service you described missed the mark. Please reach out to Steve at [email protected] so this can be reviewed and followed up with you directly.
staff failed to provide menus or serve requested appetizers
Business reply on Google
Please reach out to Steve at [email protected] so this can be reviewed and followed up with you directly.
Long wait times for drinks and poor service throughout the meal.
Waitress repeatedly made errors with the order and caused long delays.
Maitre d was rude and dismissive to the customers
Business reply on Google
We’d like to review this immediately. Please reach out to Steve at [email protected] so he can follow up with you directly.
The ribeye was tough and the side dishes were poorly prepared.
Business reply on Google
We’re sorry the food missed the mark — especially the ribeye and sides — and that’s not acceptable. We do appreciate you noting the great service. Please reach out to Steve at [email protected] so he can review this and follow up with you directly.
The chicken wings were overcooked and the onion rings were soggy.
Business reply on Google
Thank you for the honest feedback. We’re sorry the wings and onion rings didn’t meet expectations — that’s not the quality we aim for. We’re glad the fries and beer landed, but we understand why the food missed the mark overall. Please reach out to Steve at [email protected] so he can review this and follow up with you directly.
Food contained bone shards and was served cold with dirty glassware.
Business reply on Google
We are so sorry to hear this. Please reach out to Bianca at [email protected] with the details of your visit so we can address this directly.