Boutique Nails & Spa

Customer experienced long wait times and high pricing for poor service.

Staff lack technical skills and pressure customers to pay with cash.

Staff performed unauthorized services and attempted to overcharge the customer.

Gel manicure chipped within one week of application.

The gel pedicure service was of poor quality.

The nail salon service was unprofessional and rushed.

Long wait times followed by refusal of service

gel nails failed to cure and peeled the following day

Nail technician provided poor quality service and appeared distracted.

Customer sustained foot injury and infection during a pedicure service.

Poor nail application quality and overcharging for services rendered

Improper gel removal technique caused nail thinning and premature lifting.

The dip powder application was thin and resulted in bumpy nails.

Customer waited thirty minutes past their scheduled appointment time.

The business has poor punctuality and low quality nail services.

Manicure quality was poor and failed before the scheduled event.