✈️ Airlines · Jacksonville
total experiences
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Staff threatened to deny boarding after flight delay inquiries.
lack of communication regarding flight issues
Flight delayed and canceled with inadequate customer support provided
Significant flight delay and lack of ground crew support at JAX.
Flight attendants were perceived as arrogant and unhelpful.
Baggage was lost and customer support is unreachable.
Airline failed to deliver luggage and provided no customer support.
Baggage was lost and customer service was inaccessible.
Unstaffed check-in desk caused passenger to miss flight
unprofessional staff behavior and broken cabin amenities during flight
airline changed pre-selected and paid seat assignments without cause
Flight delayed four hours due to crew returning for personal belongings
The airline experiences significant flight and ground operation delays.
Staff handled luggage roughly and provided poor customer service.
Frequent app server errors and flight delays causing additional passenger expenses.
Airline stranded passengers and refused to provide accommodation or flight completion.
The airline canceled the flight with very short notice.
Flight delay, unexpected stop, and lost luggage without compensation.
Flight canceled last minute with poor customer support and expensive rebooking options.
airline staff are incompetent and customer service is unreachable