British Airways

✈️ Airlines · 2 locations

NeverAbsolutely not. I’d never go back, buy again, or use them again.
23

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
23 days ago

Airline cancelled flight and rebooked passengers in lower class without notice.

NeverDelivery & ShippingFrom Google Reviews
Aug 8, 2026

Frequent luggage retrieval delays at San Diego International Airport.

NeverStaff BehaviorFrom Google Reviews
May 21, 2026

Airline representative intentionally cut luggage locks instead of asking for combination

NeverDelivery & ShippingFrom Google Reviews
Apr 29, 2026

Baggage delayed for ten days with inaccurate tracking and poor communication.

NeverCustomer ServiceFrom Google Reviews
Apr 25, 2026

Staff provided condescending and unhelpful customer service.

NeverCustomer ServiceFrom Google Reviews
Apr 18, 2026

Flight delayed four hours due to technical issues and poor communication.

NeverRefund & ReturnFrom Google Reviews
Oct 27, 2025

British Airways refused to reimburse hotel expenses after flight cancellation.

NoWait & DelaysFrom Google Reviews
Sep 15, 2025

The flight experienced frustrating delays.

NeverCustomer ServiceFrom Google Reviews
Aug 31, 2025

Flight delayed and insufficient food provided for passengers

NeverDelivery & ShippingFrom Google Reviews
Aug 8, 2025

Airline failed to deliver luggage containing essential medical supplies for five days.

NeverProduct / Service QualityFrom Google Reviews
Apr 21, 2025

Companion pass vouchers are unusable due to severe flight availability restrictions.

NeverDelivery & ShippingFrom Google Reviews
Oct 8, 2024

Airline mishandled checked luggage and failed to refund seat selection fees.

NeverDelivery & ShippingFrom Google Reviews
Sep 21, 2024

Airline lost luggage, delayed flight, and incorrectly rebooked connecting flight.

NeverCustomer ServiceFrom Google Reviews
Aug 17, 2024

The airline provided incompetent customer service.

NopeProduct / Service QualityFrom Google Reviews
Aug 16, 2024

Aircraft change resulted in inferior seat assignment and poor cabin comfort.

NeverCustomer ServiceFrom Google Reviews
Jun 13, 2024

Staff denied boarding due to misunderstanding of valid travel documents.

NeverCustomer ServiceFrom Google Reviews
Apr 7, 2024

Airline caused significant financial loss and failed to provide paid services.

NeverCustomer ServiceFrom Google Reviews
Mar 22, 2024

Frequent flight delays, overbooking, and unnotified schedule changes.

NeverRefund & ReturnFrom Google Reviews
Feb 7, 2024

Airline refused fare difference refund after downgrading business class passengers to…

NeverDelivery & ShippingFrom Google Reviews
Sep 5, 2023

Airline lost checked luggage and failed to provide reimbursement or resolution.