💳 Finance & Insurance · San Antonio
total experiences
replied on google
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Bank staff pressured customer against withdrawing funds from their own account
Business reply on Google
Thank you for reaching out. While we cannot discuss specific account details publicly, we have attempted to reach out directly to address these concerns and look forward to an opportunity to discuss further. We hope we can connect soon.
Bank closed account without notice while a deposit was pending.
Bank tellers were unprofessional and inattentive to customers.
Business reply on Google
Hi Jennifer. We are sorry to hear about your experience. We make it our priority to give each customer a positive experience. Please send us a message so we can understand and learn how we can better assist you at your next visit. Kindly, Lawson at Broadway Bank
Bank depleted account balance through unexpected monthly compliance fees