Broadway Playhouse
🎬 Entertainment · Chicago
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Security guard acted aggressively toward patron attempting to re-enter the venue.
Business reply on Google
Hi Elizabeth, our customer service team would like to speak with you further regarding your review. Can you please contact them by emailing [email protected] or call 312-977-1702 so that we can properly address this matter? Thank you!
The theater production was considered cheesy and not worth seeing.
The audio quality during the performance was poor and distorted.
uncomfortable seating and excessively cold indoor temperature
Theater failed to notify customers of cancellation until shortly before showtime.
Unclear mask policy and poor customer service regarding refund requests.
Staff member was rude regarding mask enforcement during the performance.
The venue lacks drinking water and concession services for patrons.
staff were overly aggressive with mask enforcement
The audio volume was too low to hear the performance.
The performance quality did not justify the high ticket price.