Burn Fitness
🏋️ Fitness & Gyms · Rockaway Park
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
The gym has dirty bathrooms, small space, and outdated equipment.
Business reply on Google
We are sorry you had that experience. We have on staff cleaning the bathrooms throughout the am mid day and evening and we do our best to stay on top it 24/7 and cleanliness is our first priority here which is why we have cleaning staff on throughout the day. We would like to make it right. Is this a real review or competitor because it seems odd.
The monthly membership fees are considered too expensive.
Gym has outdated equipment, limited hours, and high monthly membership fees.
The gym is unhygienic with damaged equipment and poor management.
Business reply on Google
That seems odd. We are sorry you had a bad experience but we have no members with this name it seems fake. We also have cleaning staff always cleaning in addition to front desk staff and our 4 commercial air conditioners are running at 70 degrees at all times with consistent air flows and great cool temperatures even during this heat wave. We’ve also upgraded 12 new machines this year alone so our customers are very happy their money is going to keep our facilities top tier. Seems strange someone would say that when we are the cheapest and cleanest gym in the neighborhood.
The business failed to provide clear pricing information to the customer.
Business reply on Google
We are so sorry you didn't find what you were looking for and thank you for letting us know the information wasn't displayed Tom. I'm Shaun the owner and would love to offer you a free week trial and give you a tour of our facilities and show you what we have to offer. We are a full service health club and currently offer no commitments along with no enrollment or initial fees. We also have several options and discounts for seniors, city/state/federal employee's, students, disabled, and military. If you have any questions or anything we can help you with to improve your experience we would love to help. Once again sorry for the inconvenience and we'd love to offer you a great experience. Please remember we're here to help and hopefully we can change the experience you had to a great amazing one.