Burp Restaurant and Catering

Business reply on Google

Hi Lexus, Sorry for your experience but unfortunately going viral does not make us rush any food any faster. We’re more concerned with quality than jus trying send out food fast. So it may jus take a lil longer than expected. The collard green egg roll is our top seller sorry it wasn’t what you’d thought it would be but people come from all over to taste it and loves it.We stand by our product and everyone may not like it and that’s ok. Thanks for stopping by! Hopefully u can try some other options if u come again.

Business reply on Google

Unfortunately, the hours weren’t updated on Google but we close at 8 PM. And it wasn’t 7:55. It was actually 7:59 when I told you we were closed. Sorry for any frustrations, but next time, before 8 o’clock. You also seen it posted on the door.

Business reply on Google

Hi Eboni, Unfortunately we are a catering company 1st who is open to the public as a restaurant. Allot of times we close early due to booked catering events. I am the owner and majority of the time I’m working alone,so therefore it may cause for me to close early. Sorry about your experience, but I have to do what’s best for the business and closing early, so I can make it to events on time is what’s best for me at the moment. We’re glad u like the food, but wish u could’ve gave review about the food and not about us closing early some days due to catering events being booked. Hope to see u again

Business reply on Google

Sorry Jake for the inconvenience and frustrations…but we really were swamped when u all arrived! Unfortunately it took longer than expected. We take pride in making sure our customers get what they ordered, if it’s wrong we’ll let u keep the food (which we did) and correct the problem. Which a sign is posted that says that. As far as the egg rolls goes neither of them has a description as to what’s inside. The buffalo chicken roll has cheese in it as well which u ordered, and didn’t say anything about the cheese that was in there. When the chicken wrap was made we forgot to omit the ranch/mayo dressing which u said u were lactose but it also has cheese in it as well, which u didn’t mention to take off of it when it was remade. When ordering just ask what all comes in it… if there’s no description. So again sorry for any frustrations, hopefully you’ll give us a try again to make things better.