Car Clinic Center LLC

Business reply on Google

Hi Vijay Patel. Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such unsatisfactory experience. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. The on going issue we have had regarding the repairs on your vehicle was part availability. We had mentioned to you on multiple occasions that the item to complete your repairs had already been ordered by us however, it was not delivered to us due to it being on national back order. You specifically asked if it was ok to drive you vehicle on a long distance trip and advised you that I would not recommend driving any vehicle with a check engine light on for any long distance or term trip as other issues may arise. We offered to reassemble the access panels on your vehicle so you may pickup the vehicle and keep in your possession until the part would arrive. We want to make sure this gets resolved and doesn’t happen again. But having access to specific parts has been an issue since the Covid pandemic. That is why we ordered directly from the dealership. We do our best to tailor a satisfactory resolution for you. Thank you agai