Careful Movers
🔧 Home Services · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Movers were slow, unprofessional, and damaged furniture during the move.
Business reply on Google
Customer called last minute and wanted a move done on Christmas Eve, the entire call was sketchy from the beginning, however being that we try to help people we accepted. I told the customer that we have a 4 hour minimum and anything over will be additional pay. My guys showed up and she wasn't home, so they had to wait an hour for her to arrive. They did an hour of work and she said if they can come back the next day. So they agreed, then they moved her for 4 hours the next day and we didn't charge her for the 1 hour the day before and all the fuel going back and forth. She didn't want to pay for over 4 hours so she told them to leave her stuff in her garage. Then 2 weeks later she calls me and says her stuff is broken. Because she was being cheap, I believe she tried to move it herself and broke it on her own. Now she's trying to get compensation for something we didn't break. Why would it take you 2 weeks to call me and tell me about your furniture issue? Sketchy don't trust this person. We went out of our way to help her on Christmas Eve And Christmas and this is the thanks we get. Good Day.
Movers damaged property and owner refused to provide insurance information
Business reply on Google
This guy was extremely hard to please and my movers informed me that his furniture was already damaged to begin with.
Movers arrived late, overcharged, and withheld essential furniture assembly parts.
Business reply on Google
Tried to meet you before hand to give you parts and you said you didn't have time, yes truck broke down but I had 6 people show up to get your move done, we're talking about 2 wheels to a bed that you're complaining about.... Get a life covid is real.....
Missing item and lack of communication from business owner
Movers arrived late, were unprofessional, and the owner ignored follow-up contact.
Business reply on Google
At the end of the day this guy's story is bogus, We're very up front with the pricing but this man is just very hard to please and didn't want to pay my guys for their hard work. Learning experience, we wish you the best.