CareSpot Urgent Care of Jacksonville Arlington Cesery

🩺 Health & Wellness · Jacksonville

NeverAbsolutely not. I’d never go back, buy again, or use them again.
23

total experiences

22%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jul 5, 2026

The facility lacked necessary medical supplies to perform required testing.

Business reply on Google

Thank you for your feedback, Carolyn. This is not the level of care or communication we expect. To protect patient privacy, we’re not able to discuss specific care details here, but we would be happy to discuss this further with you. Please reach us at [email protected]

NeverStaff BehaviorFrom Google Reviews
Jun 29, 2026

Staff provided poor service and refused to assist the patient.

Business reply on Google

Thank you for your feedback, Arianna. If you would like to discuss further, please reach out to [email protected]. We would be happy to assist you.

NeverStaff BehaviorFrom Google Reviews
Jun 11, 2026

Staff refused to accommodate language barrier and exhibited discriminatory behavior.

Business reply on Google

Hello Gustavo. Thank you for your feedback. This is not the level of care or communication we expect. To protect patient privacy, we’re not able to discuss specific care details here, but we would be happy to discuss this further with you. Please reach us at [email protected]

NeverCustomer ServiceFrom Google Reviews
May 21, 2026

Nurse practitioner was dismissive and unprofessional during the medical visit.

Business reply on Google

Thank you for your feedback. This is not the level of care or communication we expect. To protect patient privacy, we’re not able to discuss specific care details here, but we would be happy to discuss this further with you. Please reach us at [email protected]

NeverStaff BehaviorFrom Google Reviews
Mar 31, 2026

Staff member used offensive language and refused medical care to child

NeverMisleading & FraudFrom Google Reviews
Mar 26, 2026

Staff provided false medical results and charged duplicate fees.

NeverStaff BehaviorFrom Google Reviews
Mar 24, 2026

Front desk staff refused service despite receiving required documentation.

NeverStaff BehaviorFrom Google Reviews
Feb 28, 2026

Staff were rude and refused to provide a receipt for services.

NeverStaff BehaviorFrom Google Reviews
Feb 16, 2026

Staff refused to explain card policy and acted unprofessionally toward customer.

NeverStaff BehaviorFrom Google Reviews
Feb 16, 2026

Staff refused to verify insurance and provided poor customer service

NeverWait & DelaysFrom Google Reviews
Feb 11, 2026

Long wait times despite having a scheduled appointment

NeverStaff BehaviorFrom Google Reviews
Nov 20, 2025

Receptionist made insulting and false accusations regarding insurance coverage

NeverCustomer ServiceFrom Google Reviews
Aug 16, 2025

receptionist failed to verify insurance leading to denied medical service

NeverMisleading & FraudFrom Google Reviews
Jun 18, 2025

Doctor misdiagnosed illness and clinic committed insurance billing fraud

NeverBilling & ChargesFrom Google Reviews
Apr 7, 2025

facility demands repeated payments for ineffective medical treatment

NeverCustomer ServiceFrom Google Reviews
Jan 5, 2025

Staff refused service due to lack of physical identification.

NeverCustomer ServiceFrom Google Reviews
Nov 8, 2024

Staff failed to provide necessary medical care and accurate pharmacy information.

NeverStaff BehaviorFrom Google Reviews
May 17, 2024

Staff were rude and refused to allow a drug screen test.

NeverBilling & ChargesFrom Google Reviews
Apr 19, 2024

Staff refused medical service due to disputed billing and outdated insurance records.

NeverCustomer ServiceFrom Google Reviews
Dec 8, 2023

Front desk staff failed to assist patient despite lobby being empty.