π©Ί Health & Wellness Β· Jacksonville
total experiences
replied on google
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The facility lacked necessary medical supplies to perform required testing.
Business reply on Google
Thank you for your feedback, Carolyn. This is not the level of care or communication we expect. To protect patient privacy, weβre not able to discuss specific care details here, but we would be happy to discuss this further with you. Please reach us at [email protected]
Staff provided poor service and refused to assist the patient.
Business reply on Google
Thank you for your feedback, Arianna. If you would like to discuss further, please reach out to [email protected]. We would be happy to assist you.
Staff refused to accommodate language barrier and exhibited discriminatory behavior.
Business reply on Google
Hello Gustavo. Thank you for your feedback. This is not the level of care or communication we expect. To protect patient privacy, weβre not able to discuss specific care details here, but we would be happy to discuss this further with you. Please reach us at [email protected]
Nurse practitioner was dismissive and unprofessional during the medical visit.
Business reply on Google
Thank you for your feedback. This is not the level of care or communication we expect. To protect patient privacy, weβre not able to discuss specific care details here, but we would be happy to discuss this further with you. Please reach us at [email protected]
Staff member used offensive language and refused medical care to child
Staff provided false medical results and charged duplicate fees.
Front desk staff refused service despite receiving required documentation.
Staff were rude and refused to provide a receipt for services.
Staff refused to explain card policy and acted unprofessionally toward customer.
Staff refused to verify insurance and provided poor customer service
Long wait times despite having a scheduled appointment
Receptionist made insulting and false accusations regarding insurance coverage
receptionist failed to verify insurance leading to denied medical service
Doctor misdiagnosed illness and clinic committed insurance billing fraud
facility demands repeated payments for ineffective medical treatment
Staff refused service due to lack of physical identification.
Staff failed to provide necessary medical care and accurate pharmacy information.
Staff were rude and refused to allow a drug screen test.
Staff refused medical service due to disputed billing and outdated insurance records.
Front desk staff failed to assist patient despite lobby being empty.