CareSpot Urgent Care of Jacksonville Beach & Hodges
🩺 Health & Wellness · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Incorrect diagnosis and ineffective antibiotic treatment caused prolonged health issues.
Business reply on Google
Thank you for your feedback, Stefan. This is not the level of care or communication we expect. To protect patient privacy, we’re not able to discuss specific care details here, but we would be happy to discuss this further with you. Please reach us at [email protected]
Patient overcharged for a brief consultation without prior notification.
Business reply on Google
Thank you for your feedback. To protect patient privacy, we’re not able to discuss specific care details here, but we would be happy to discuss this further with you. Please reach us at [email protected]
Staff member was rude and dismissive during patient interaction.
Business reply on Google
Thank you for your feedback. This is not the level of care or communication we expect. To protect patient privacy, we’re not able to discuss specific care details here, but we would be happy to discuss this further with you. Please reach us at [email protected]
Staff prioritized insurance verification over assessing patient medical needs after…
Business reply on Google
Thank you for sharing your experience. This is not the level of care we strive to provide. If you would like to discuss further, please reach out to [email protected]. We would be happy to assist you.
Long wait time and inability to perform requested drug screening
Clinic refused to provide service for out of pocket payment
Front desk staff was rude and refused to provide emergency refills.
Patient was denied a test after waiting due to lack of resources
excessive wait times and administrative errors prevented medical service
facility failed to notify patient that x-ray services were unavailable
Provider refused to follow sterile procedures and denied medical treatment
Staff failed to process valid insurance, forcing patient to leave.
Patient charged for unnecessary medical boot due to misdiagnosis
Medical staff failed to diagnose a serious mouth infection.
Poor staff communication and lack of medical documentation provided
Excessive wait times and unprofessional staff behavior regarding pediatric care.
long wait times despite having an appointment and rude staff
Front desk staff was rude and caused long appointment wait times.
Long wait times, misdiagnosis, and failure to process insurance claims.
Long wait times and dishonest communication from reception staff.