CareSpot Urgent Care of Jacksonville Northside
🩺 Health & Wellness · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Long wait time followed by an unexpected high charge for no treatment.
Business reply on Google
Hi Eric. Thank you for sharing your experience and we take these concerns seriously. Patient safety is our top priority, and when a provider suspects a serious condition, immediate referral to the emergency room is the appropriate course of action. To protect patient privacy, we’re not able to discuss specific care or billing details here, but we would be happy to discuss this further with you. Please contact us at [email protected]
Excessive wait times at the urgent care facility
Business reply on Google
Thank you for sharing your experience. Your feedback about wait times is important to us, as we review how we can improve our patient experience.
Staff denied medical care and acted unprofessionally toward a veteran patient.
Walk-in patients were denied service despite advertised availability.
excessive wait time and breach of patient privacy
Staff unprofessionalism and refusal to perform requested diagnostic testing.
excessive wait times and unprofessional staff conduct during medical visit
patient waited over two hours past scheduled appointment time
System outage prevents completion of pre-employment drug screening
Long wait times and poor facility cleanliness
Staff refused to remove stitches due to lack of medical documentation.
Facility lacks on-site x-ray technician and provides limited medical services.
Staff bypassed appointment order and provided false information to the patient.
Long wait time and inadequate medical care provided by staff.
doctor failed to perform physical exam for patient with side pain
Staff violated patient confidentiality by discussing test results in public area
Staff error caused unnecessary self-pay and refusal to provide billing documentation.
Excessive wait time for routine testing and medical results.
Excessive wait times and unprofessional staff behavior at urgent care.
Long wait time despite having a scheduled appointment