Carfagna's Market & Ristorante
🛒 Retail & Products · Columbus
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Meat packaging and steak thickness did not match advertised specifications.
The food quality was inconsistent and the bread was stale.
Store refused to honor the advertised sale price on humidity packs.
The quality of the food items purchased was poor.
Manager was dismissive and rude regarding a lost cell phone
Lack of powered handicapped carts and poor store signage
Purchased prime rib was rancid and spoiled upon opening.
Cold flavorless food and rude management response to customer complaint
Staff refused to accommodate a disability and management responded unprofessionally.
The meat products were poor quality and caused foodborne illness.
Foreign object found in food and poor customer service provided.
Excessive wait time and poor communication from the waitress.
Untrained staff and unprofessional manager behavior caused poor service experience.
The restaurant served cold food after multiple order confirmation attempts.
business refuses to accept EBT payments for food orders
Poor meat quality and inefficient service layout at new location.
Incorrect order received containing unidentifiable meat with a foul odor
The food served was bland, cold, and poorly prepared.
Server failed to place multiple food and drink orders.
Business reply on Google
We hate to hear this, Doug and would greatly appreciate an opportunity to make this right and earn your business back. If you wouldn't mind taking a minute to email us with any additional details, it would be incredibly helpful for us to make sure we handle this internally. You can email [email protected] with the date and time of your visit, your server or any additional details you might want to share. Thank you.
Late delivery and poor quality food provided for an event
Business reply on Google
I am sorry to hear there were issues with your order and delivery. Your $300 refund was our way of acknowledging we made a mistake and wanted to make it right. We do hope you will update your review to reflect this agreement we came to once the mistakes were acknowledged and apologized for. We strive to be amazing to our customers, however we are all human, and every now and then something goes wrong. We appreciate your business and hope to see you back now that there is resolution.