Carfagna's Ristorante
🍽️ Restaurants · Columbus
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Customer was ignored by staff and not seated for lunch.
poor food quality and undisclosed credit card processing fees
Poor food quality, hidden surcharges, and unfriendly service.
Excessive wait times due to understaffing in the restaurant section.
The restaurant repeatedly failed to include requested items in takeout orders.
The restaurant failed to honor the reservation time for patrons.
The sausage pizza had an insufficient amount of sausage topping.
excessive wait time and poor communication regarding takeout order status
rude staff, long wait times, and poor restaurant cleanliness.
The restaurant adds an automatic gratuity to the final bill.
long wait times, poor staff responsiveness, and lack of restaurant cleanliness
Gift certificate refusal and incorrect order provided for takeout
Business reply on Google
Good Morning John, I am not sure what happened to you that day but wow! If you wouldn’t mind emailing me at [email protected] so we may give you a true Carfagna’s experience. Thank you, Jean Adkins
Poor service, long wait times, and incorrect food orders received.
Business reply on Google
Good morning, that experience sounds awful! Would you mind reaching out to me personally so we may rectify the poor dining experience? [email protected] Thank you for the input and I look forward to hearing from you. Jean Adkins
Poor food quality and lack of staff attentiveness.
Business reply on Google
Good morning Jeffrey, thank you for leaving a review. We appreciate all feedback. If you could please reach out to me personally at [email protected], we would love to invite you back to have a true delicious Carfagna’s experience. Thank you, Jean Adkins
Incorrect order received and poor service from waitstaff.
Foreign object found inside the meat ravioli served to a child
The New York strip steak was tough and overcooked.
The waiter provided poor service and was frequently unavailable.
Staff prematurely cut off alcohol service for the entire party.
poor service and bland food quality