Carlton Inn Midway
🏨 Hotels & Travel · Chicago
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Room had broken amenities, smoke odor, and visible black mold.
Power outage and lack of shuttle service stranded guests with children.
Business reply on Google
We apologize for the inconvenience but the city faced a severe storm last two days and if there is no power due to fallen trees and broken power lines i guess we shouldn’t be blamed for that.
Staff refused to provide a functional room or discount.
Room was dirty and contained hazardous exposed carpet staples.
Management failed to issue a promised refund for a duplicate reservation.
The hotel room had stained linens and a foul odor.
room had bed bugs, mold, odors, and missing television
Room contained bedbugs, mold, missing television, wall damage, and dirty sheets.
Shuttle service was delayed and staff made racist comments.
room has broken amenities and a strong cigarette odor
Unsanitary room conditions, lack of hot water, and poor breakfast service.
Hotel room had dirty linens, broken furniture, and a roach infestation.
The hotel room was dirty with stained and unwashed bed linens.
The hotel room was dirty and did not match online photos.
hotel room was dirty and the shuttle service was delayed
Room had trash, broken lights, broken television, and mold.
Shuttle was delayed and staff were rude to guests.
The hotel hallways are dirty and the facility appears poorly maintained.
Hotel rooms were dirty with hair and lacked basic maintenance.
Unsanitary room conditions, broken facilities, and unhelpful staff.