Carmel Automotive
🚗 Auto & Repair · Phoenix
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
business failed to respond to email regarding brake repair
Business reply on Google
We apologize for the missed communication. After seeing your review, we looked into what happened and found that your email was unfortunately filtered into our spam folder, so our team never saw it and we could not help you. We completely understand how frustrating that must have been, especially when you were trying to get a brake repair taken care of. We're sorry we missed the opportunity to help you and we appreciate you bringing this to our attention so we can prevent it from happening again.
mechanic failed to diagnose a simple vacuum leak
The scheduled oil change took longer than the promised hour.
The business is accused of intentionally inflating repair costs.
The business charges inflated prices for automotive services.
The business significantly overcharged for a minor replacement part.
Appointment not honored and staff were rude