CenterWell Senior Primary Care
🩺 Health & Wellness · Charlotte
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Staff refused to provide an email address for patient assistance forms.
Business reply on Google
Thank you for giving us a 5 Star review! We are thrilled have you as one of our patients at CenterWell™ Senior Primary Care. We look forward to continuing to help you on your journey to a happier and healthier life. If you haven’t already, keep in touch with us on Facebook at @CenterWellPrimaryCare.
staff ignored medical requests and failed to return follow-up calls
Business reply on Google
Thank you for your feedback. We are disappointed to hear that your recent experience did not meet your expectations. At CenterWell™, our goal is to create an exceptional experience for anyone who chooses us as their healthcare provider. Would you consider having one of our center administrators contact you directly to learn more about your experience? Please send us an email at [email protected] with your preferred contact information. Thank you.
Medical staff failed to diagnose blood clots in patient's legs
Business reply on Google
Thank you for your feedback. We are disappointed to hear that your recent experience did not meet your expectations. At CenterWell™, our goal is to create an exceptional experience for anyone who chooses us as their healthcare provider. Would you consider having one of our center administrators contact you directly to learn more about your experience? Please send us an email at [email protected] with your preferred contact information. Thank you.
Provider failed to diagnose injury and delayed urgent follow-up care.
Business reply on Google
Thank you for your feedback. We are disappointed to hear that your recent experience did not meet your expectations. At CenterWell™, our goal is to create an exceptional experience for anyone who chooses us as their healthcare provider. Would you consider having one of our center administrators contact you directly to learn more about your experience? Please send us an email at [email protected] with your preferred contact information. Thank you.
Patient unable to schedule appointments or reach staff for medical care
Business reply on Google
Thank you for your feedback. We are disappointed to hear that your recent experience did not meet your expectations. At CenterWell™, our goal is to create an exceptional experience for anyone who chooses us as their healthcare provider. Would you consider having one of our center administrators contact you directly to learn more about your experience? Please send us an email at [email protected] with your preferred contact information. Thank you.
clinic failed to coordinate medical referrals and procedure results
Business reply on Google
Thank you for your feedback. We are disappointed to hear that your recent experience did not meet your expectations. At CenterWell™, our goal is to create an exceptional experience for anyone who chooses us as their healthcare provider. Would you consider having one of our center administrators contact you directly to learn more about your experience? Please send us an email at [email protected] with your preferred contact information. Thank you.
failure to schedule medical consultations and deliver diagnostic testing kits
Business reply on Google
Thank you for your feedback. We are disappointed to hear that your recent experience did not meet your expectations. At CenterWell™, our goal is to create an exceptional experience for anyone who chooses us as their healthcare provider. Would you consider having one of our center administrators contact you directly to learn more about your experience? Please send us an email at [email protected] with your preferred contact information. Thank you.