Central Transportation Systems
🔧 Home Services · San Antonio
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Poor packing, missing items, and damaged goods during a move.
Business reply on Google
We value your insights and appreciate your feedback. We want to clarify that our team adheres to strict protocols to ensure the safety and security of your belongings. As part of our standard procedures, our team does not remove or handle items stored under beds, nor do we check under beds during our service. We do apologize for any miscommunication and our team is reviewing your concerns to make moving better for every customer we serve.
Poor communication, delayed arrival, and unprofessional handling of belongings.
Business reply on Google
We appreciate your feedback, Paul. We want every move to be a positive experience and please know that we take your concerns seriously.
Multiple items were missing or damaged while in storage.
Business reply on Google
Justin, thank you for bringing this matter to our attention. Providing great customer service with honesty and integrity is important to us and we take your opinion very seriously. Our team will be in contact with you about conducting a search for your missing item.
two day shipping delay with no communication from the company
Business reply on Google
Thank you for providing the feedback. We aim to deliver a premier moving experience, and we apologize this wasn't the case for you. We are sorry for any lack of communication on our part and have shared your comments with our management team for their review.
Packing team damaged goods and left dangerous broken glass on floor.
Business reply on Google
Hello Jamie, Thank you for bringing this matter to our attention. We are truly disappointed we did not meet your expectations. It is our understanding that several members of our management team visited you today to address your concerns. Should you have any further questions or concerns, please work directly with your TSP.
Movers failed to complete contract and manager made false accusations.
Business reply on Google
We appreciate the feedback, Jordan. We aim to deliver a premier moving experience and are sorry to hear your experience. We take matters like this very seriously. To assure that this doesn't happen again and to continue to provide quality service, we will not be utilizing this contractor or her employees for any service moving forward. Should you have any additional questions or concerns, please contact our General Manager, Jim, at (210) 655-8500.
Movers left trash behind and required reminders to pack items.
Business reply on Google
We appreciate the feedback, Mark. We aim to deliver a premier moving experience and are sorry to hear this. We would like to learn more about your situation. At your convenience, please reach out to Jim Amthor at 210-655-8500.