💅 Beauty & Spa · San Jose
total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
Staff lacked the skills and tools to perform requested nail art.
Business reply on Google
I am so sorry about the bad experience you had with us. I wish you could tell me right there so that I would help you fix it. It is never late to fix a mistake. Please call our store and mention about this message and we can make you happy again.
The salon reused unsanitary nail clips containing debris from previous clients.
Nail polish application was streaky and poorly executed.
Customer waited forty minutes for appointment and staff was rude
Excessive wait time, poor service quality, and painful nail filing.
Nails fell off after one week due to poor application quality.
Customer waited forty-five minutes while walk-in clients were served first.