Charisma Nails & Waxing San Jose

💅 Beauty & Spa · San Jose

NeverAbsolutely not. I’d never go back, buy again, or use them again.
7

total experiences

14%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jun 23, 2025

Staff lacked the skills and tools to perform requested nail art.

Business reply on Google

I am so sorry about the bad experience you had with us. I wish you could tell me right there so that I would help you fix it. It is never late to fix a mistake. Please call our store and mention about this message and we can make you happy again.

NeverCleanliness & HygieneFrom Google Reviews
Jul 16, 2023

The salon reused unsanitary nail clips containing debris from previous clients.

NeverCustomer ServiceFrom Google Reviews
Jul 15, 2023

Nail polish application was streaky and poorly executed.

NeverCustomer ServiceFrom Google Reviews
Jun 17, 2023

Customer waited forty minutes for appointment and staff was rude

NeverCustomer ServiceFrom Google Reviews
Apr 12, 2022

Excessive wait time, poor service quality, and painful nail filing.

NeverProduct / Service QualityFrom Google Reviews
Feb 28, 2022

Nails fell off after one week due to poor application quality.

NeverWait & DelaysFrom Google Reviews
Nov 29, 2018

Customer waited forty-five minutes while walk-in clients were served first.