Charline McCombs Empire Theatre

poor maintenance and dirty carpets caused an allergic reaction

Handicapped seating area was inaccessible and overcrowded.

customer dissatisfied with show content and requests a refund

Stairway lacks handrails and management was dismissive of safety concerns.

The seat has an obstructed view due to a projector.

The venue has insufficient legroom and cramped seating arrangements.

The theater seating has insufficient leg room for taller patrons.

Incorrect seating assignment, understaffed bar, and poor facility cleanliness.

theatre failed to notify patrons that the show was canceled

paid meet and greet did not include promised selfies and autographs

Excessive sound volume, limited snacks, poor restroom access, and untrained staff.

Customer service representative was rude and obnoxious over the phone.

The venue lacks adequate space for dancing during rock concerts.

Staff members were rude and obstructed aisles during the event.

The show had audio, lighting, and seating issues for the price.

The theater seats are cramped and uncomfortable for patrons.

Long wait time due to delayed door opening

Inconvenient restroom location, uncomfortable seating, and unprofessional staff behavior.

Staff repeatedly seated customers in the incorrect seats.

Persistent electronic beeping noise disrupted the acoustic concert performance.