Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Bank denied legitimate charges causing unnecessary non-sufficient funds fees
The bank teller was rude and provided poor customer service.
Branch staff are understaffed and refuse to assist with specific needs.
The bank does not answer phone calls for customer inquiries.
Bank failed to open account by the promised date
Branch manager failed to follow COVID safety protocols
Bank staff refused access to a safe deposit box.
unprofessional and unconcerned customer service staff
Branch manager provided rude service and caused excessive wait times.
Bank policy prevents cash deposits into a family member's account.
Staff were rude and bank policies were unclear.
Staff refused service and claimed technical issues due to discriminatory bias.
Long wait times and lack of available staff to assist customers.
Staff member provided inconsistent excuses and allegedly engaged in discriminatory…