Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
staff refused service and provided misleading information to customers
Long wait time and inattentive bank staff.
Bankers are unavailable at this location
Bank staff refused to cash a check despite confirmed available funds.
The bank location is unreachable by phone and understaffed.
Bank refused to provide a signed document required for wire transfer
Claims department staff failed to provide necessary assistance.
Bank manager provided poor customer service and lacked professional behavior.
Branch unable to provide requested cash withdrawal
Bank refused to cash a check issued by their own institution.
The branch staff is unhelpful and unresponsive to customer needs.
Long wait times and lack of staff acknowledgement at branch.
Staff were rude and unhelpful while avoiding work tasks.
Bank staff failed to communicate staff availability for an IRA deposit.
Long wait times due to insufficient staff assisting customers.
ATM failed to dispense cash despite debiting the account
Bank employee refused to notarize documents quickly for a customer
unhelpful staff and slow service due to understaffing