total experiences
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Only one teller available during busy lunch hour
ATM malfunctions and long wait times at this branch location
Bank refused cash deposit and failed to answer phone calls
broken ATMs and long wait times for bank transactions
Annual fee increased while ATM machines are non-functional.
Long wait time and unhelpful, unprofessional staff member during appointment.
inconsistent information and unprofessional service from bank employees
ATM is slow and poses a safety risk for customers
Staff provided unhelpful service and refused to assist with account opening.
Appointment was not scheduled and staff was unavailable to assist.
Staff refused to print documents and provided poor customer service.
staff ignored customer and refused to provide service
Long wait times due to understaffed teller booths and inattentive employees.
Branch was unexpectedly closed during scheduled operating hours.
Excessive wait time for the only available drive-through ATM.
Bank refused to deposit a check issued by another institution.
Long wait times due to the closure of the drive-thru.
The branch failed to update its operating hours online.
The bank staff and manager were rude and disrespectful to customers.
Bank staff refused to accept damaged coins for deposit.