Chase Bank

Chase Bank

πŸ’³ Finance & Insurance Β· 5407 N Interstate Hwy 35 Β· Austin

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverWait & DelaysFrom Google Reviews
Jun 9, 2026

Only one teller available during busy lunch hour

NeverTechnical IssueFrom Google Reviews
Apr 6, 2026

ATM malfunctions and long wait times at this branch location

NeverCustomer ServiceFrom Google Reviews
Mar 19, 2026

Bank refused cash deposit and failed to answer phone calls

NeverCustomer ServiceFrom Google Reviews
Feb 6, 2026

broken ATMs and long wait times for bank transactions

NeverCustomer ServiceFrom Google Reviews
Jan 30, 2026

Annual fee increased while ATM machines are non-functional.

NeverStaff BehaviorFrom Google Reviews
Nov 3, 2025

Long wait time and unhelpful, unprofessional staff member during appointment.

NeverCustomer ServiceFrom Google Reviews
Aug 28, 2025

inconsistent information and unprofessional service from bank employees

NeverTechnical IssueFrom Google Reviews
Jul 27, 2025

ATM is slow and poses a safety risk for customers

NeverCustomer ServiceFrom Google Reviews
May 9, 2025

Staff provided unhelpful service and refused to assist with account opening.

NeverCustomer ServiceFrom Google Reviews
Mar 17, 2025

Appointment was not scheduled and staff was unavailable to assist.

NeverCustomer ServiceFrom Google Reviews
Feb 21, 2025

Staff refused to print documents and provided poor customer service.

NeverStaff BehaviorFrom Google Reviews
May 21, 2024

staff ignored customer and refused to provide service

NeverStaff BehaviorFrom Google Reviews
Oct 2, 2023

Long wait times due to understaffed teller booths and inattentive employees.

NeverCustomer ServiceFrom Google Reviews
May 5, 2023

Branch was unexpectedly closed during scheduled operating hours.

NeverWait & DelaysFrom Google Reviews
Mar 11, 2023

Excessive wait time for the only available drive-through ATM.

NeverCustomer ServiceFrom Google Reviews
Apr 6, 2022

Bank refused to deposit a check issued by another institution.

NeverWait & DelaysFrom Google Reviews
Jun 29, 2021

Long wait times due to the closure of the drive-thru.

NeverCustomer ServiceFrom Google Reviews
Jan 14, 2021

The branch failed to update its operating hours online.

NeverStaff BehaviorFrom Google Reviews
Oct 28, 2020

The bank staff and manager were rude and disrespectful to customers.

NeverCustomer ServiceFrom Google Reviews
Sep 2, 2020

Bank staff refused to accept damaged coins for deposit.