Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
The outdoor ATMs are frequently out of service.
Bank holds funds and makes unauthorized additional withdrawals
Staff refused to open a new account due to personal phone use.
Staff member was rude and disrespectful during a coin transaction.
Excessive wait time at the commercial drive-through.
Bank tellers ignored the customer upon arrival at the branch.
Bank employee exhibited aggressive and rude behavior toward customers.
The bank location lacks secure parking for customers.
Unsafe environment, broken ATMs, filthy premises, and rude staff.
Customer experienced racial profiling and discrimination by bank staff.
Long wait times and multiple non-functional ATMs at the branch.
Excessive wait time in the commercial drive-thru lane
Banker improperly shared account password security information with a customer.
Staff members are disrespectful and impatient with customers.
Staff treat customer with suspicion during routine cash withdrawals.
Bank manager refused to cash a valid check and was rude.
Staff members were argumentative and unprofessional when answering customer questions.
Staff mishandled sensitive personal documents at the drive-thru window.
customer experienced excessive wait times for account opening services
Customer experienced discriminatory service and unequal treatment by bank staff.